Returns and Refunds

Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Be returned in its original packaging

  • Not show signs of wear, damage, or alteration

Returns that do not meet these conditions may not be accepted.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the item and packaging.

Once the issue is verified, we will arrange a replacement or an appropriate solution.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to the original payment method used during checkout.

Please note that it may take several business days for the refund to appear depending on your payment provider.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items that have been used or worn

  • Items damaged due to improper use

  • Items returned without prior contact with our support team

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has been shipped, it can no longer be canceled.